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What is Artificial Intelligence and How Can it Improve Sales and Customer Service?

Posted by Mark Croft on July 30, 2019


What is Artificial Intelligence?

What is Artificial Intelligence (AI)? 

Artificial intelligence (or AI) is a term that refers to a melting pot of concepts and technologies. Typically, any technique which enables computers to mimic human behavior is considered AI. AI software is capable of learning from patterns in data and other information, which is achieved through the process of combining large quantities of data with intelligent algorithms and quick processing capabilities. 

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Topics: Sales Process, Customer Service